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CUSTOMER SERVICE THE REALLY DOES GO A LONG WAY.....
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D00M
Homestead, FL
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October 11, 2009
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December 13, 2009 - 3:23 pm
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Got a case stuck in a die.  I know it is surposed to be easy to remove one, but if it involves a hammer I will break it.  So when I get a stuck case I send the Die to the maker.

Just got a die back today, here is a copy of the invoice.  It wasn't their die and they did not charge me.

RCBS IS NUMBER ONE IN THE DOOM ROOM....

DOOM

Proud To Be An American

http://i149.photobucket.com/albums/s61/giverofdoom/RCBSANDHORNADYDIE002.jpg

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Supermagfan
Pennsylvania

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December 13, 2009 - 4:24 pm
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Doom,

RCBS has always treated me above and beyond the expectations of what they would have to as well.  Kudos to RCBS!!

A man cannot have too many SuperMags

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Steve
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December 13, 2009 - 6:15 pm
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I went to a bookstore and asked the saleswoman "Were is the Self Help Section?" She said if she told me, it would defeat the purpose.

George Carlin

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GrayGhost
Arizona
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December 13, 2009 - 11:20 pm
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Supermagfan said:

Doom,

RCBS has always treated me above and beyond the expectations of what they would have to as well.  Kudos to RCBS!!


I'll second that!

I have dealt with RCBS several times over the years and customer service, including warranty service, has ALWAYS been top notch!

GG

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